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1

Performance management in the public sector: fact or fiction?

Radnor, Zoe, McGuire, Mary

Journal:

International Journal of Productivity and Performance Management

Year:

2004

Language:

english

File:

PDF, 155 KB

english, 2004

2

A New Theory for Public Service Management? Toward a (Public) Service-Dominant Approach

Osborne, S. P., Radnor, Z., Nasi, G.

Journal:

American Review Of Public Administration

Year:

2013

Language:

english

File:

PDF, 355 KB

english, 2013

3

Co-Production and the Co-Creation of Value in Public Services: A suitable case for treatment?

Osborne, Stephen P, Radnor, Zoe, Strokosch, Kirsty

Journal:

Public Management Review

Year:

2016

Language:

english

File:

PDF, 504 KB

english, 2016

4

The impact of performance measurement in strategic planning

Radnor, Zoe, Tapinos, E., Dyson, R.G., Meadows, M.

Journal:

International Journal of Productivity and Performance Management

Year:

2005

Language:

english

File:

PDF, 291 KB

english, 2005

5

Developing an understanding of results‐based management through public value theory

Try, David, Radnor, Zoe

Journal:

International Journal of Public Sector Management

Year:

2007

Language:

english

File:

PDF, 255 KB

english, 2007

6

Theoretical perspectives in purchasing and supply chain management: an analysis of the literature

Wilding, Richard, Chicksand, Daniel, Watson, Glyn, Walker, Helen, Radnor, Zoe, Johnston, Robert

Journal:

Supply Chain Management

Year:

2012

Language:

english

File:

PDF, 338 KB

english, 2012

7

Relationships between functional movement screen scores, maturation and physical performance in young soccer players

Lloyd, Rhodri S., Oliver, Jon L., Radnor, John M., Rhodes, Benjamin C., Faigenbaum, Avery D., Myer, Gregory D.

Journal:

Journal of Sports Sciences

Year:

2015

Language:

english

File:

PDF, 149 KB

english, 2015

8

The Influence of Performance Management Systems on Key Actors in Universities

Melo, Ana Isabel, Sarrico, Cláudia S., Radnor, Zoe

Journal:

Public Management Review

Year:

2010

Language:

english

File:

PDF, 226 KB

english, 2010

9

Operationalizing Co-Production in Public Services Delivery: The contribution of service blueprinting

Radnor, Zoe, Osborne, Stephen P., Kinder, Tony, Mutton, Jean

Journal:

Public Management Review

Year:

2014

Language:

english

File:

PDF, 270 KB

english, 2014

10

A Sustainable Business Model for Public Service Organizations?

Osborne, Stephen P., Radnor, Zoe, Vidal, Isabel, Kinder, Tony

Journal:

Public Management Review

Year:

2014

Language:

english

File:

PDF, 117 KB

english, 2014

11

The SERVICE Framework: A Public-service-dominant Approach to Sustainable Public Services

Osborne, Stephen P., Radnor, Zoe, Kinder, Tony, Vidal, Isabel

Journal:

British Journal of Management

Year:

2015

Language:

english

File:

PDF, 348 KB

english, 2015

12

Changes in Sprint and Jump Performances After Traditional, Plyometric, and Combined Resistance Training in Male Youth Pre- and Post-Peak Height Velocity

Lloyd, Rhodri S., Radnor, John M., De Ste Croix, Mark B.A., Cronin, John B., Oliver, Jon L.

Journal:

The Journal of Strength and Conditioning Research

Year:

2016

Language:

english

File:

PDF, 180 KB

english, 2016

13

Individual Response to Different Forms of Resistance Training in School-Aged Boys

Radnor, John M., Lloyd, Rhodri S., Oliver, Jon L.

Journal:

The Journal of Strength and Conditioning Research

Year:

2017

Language:

english

File:

PDF, 533 KB

english, 2017

14

Lean in healthcare – history and recent developments

Sloan, Terry, Fitzgerald, Anneke, Hayes, Kathryn J., Radnor, Zoe, Sohal, Suzanne Robinson and Amrik

Journal:

Journal of Health Organisation and Management

Year:

2014

Language:

english

File:

PDF, 237 KB

english, 2014

15

Innovation Compass: A Self–audit Tool for the New Product Development Process

Zoe J. Radnor, Hannah Noke

Journal:

Creativity and Innovation Management

Year:

2002

Language:

english

File:

PDF, 202 KB

english, 2002

16

Historical analysis of performance measurement and management in operations management

Martinez, Veronica, Radnor, Zoe J., Barnes, David

Journal:

International Journal of Productivity and Performance Management

Year:

2007

Language:

english

File:

PDF, 88 KB

english, 2007

17

The development of supply chain management within the aerospace manufacturing sector

Bales, R.R., Maull, R.S., Radnor, Z.

Journal:

Supply Chain Management

Year:

2004

Language:

english

File:

PDF, 225 KB

english, 2004

18

Implementing performance management in England's primary schools

Radnor, Zoe, Brown, Andrew

Journal:

International Journal of Productivity and Performance Management

Year:

2005

Language:

english

File:

PDF, 85 KB

english, 2005

19

Benchmarking Innovation: A Short Report

Zoe Radnor, Judith Robinson

Journal:

Creativity and Innovation Management

Year:

2000

Language:

english

File:

PDF, 94 KB

english, 2000

20

SimLean: Utilising simulation in the implementation of lean in healthcare

Stewart Robinson, Zoe J. Radnor, Nicola Burgess, Claire Worthington

Journal:

European Journal of Operational Research

Year:

2012

Language:

english

File:

PDF, 1.54 MB

english, 2012

21

Evaluating Lean in healthcare

Burgess, Nicola, Radnor, Zoe

Journal:

International Journal of Health Care Quality Assurance

Year:

2013

Language:

english

File:

PDF, 171 KB

english, 2013

22

Assessing maturity and effectiveness of enterprise performance measurement systems

Radnor, Zoe, Van Aken, Eileen M., Letens, Geert, Coleman, Garry D., Farris, Jennifer, Van Goubergen, Dirk

Journal:

International Journal of Productivity and Performance Management

Year:

2005

Language:

english

File:

PDF, 502 KB

english, 2005

23

Local government financial key performance indicators – not so relevant, reliable and accountable

Radnor, Zoe, Pilcher, Robyn

Journal:

International Journal of Productivity and Performance Management

Year:

2005

Language:

english

File:

PDF, 230 KB

english, 2005

24

Lean in healthcare: The unfilled promise?

Zoe J. Radnor, Matthias Holweg, Justin Waring

Journal:

Social Science & Medicine

Year:

2012

Language:

english

File:

PDF, 167 KB

english, 2012

25

Perversity in public service performance measurement

Radnor, Zoe, Pidd, M.

Journal:

International Journal of Productivity and Performance Management

Year:

2005

Language:

english

File:

PDF, 147 KB

english, 2005

26

Facilitated modelling with discrete-event simulation: Reality or myth?

Robinson, Stewart, Worthington, Claire, Burgess, Nicola, Radnor, Zoe J.

Journal:

European Journal of Operational Research

Year:

2014

Language:

english

File:

PDF, 903 KB

english, 2014

27

Developing an understanding of corporate anorexia

Radnor, Zoe J., Boaden, Ruth

Journal:

International Journal of Operations & Production Management

Year:

2004

Language:

english

File:

PDF, 275 KB

english, 2004

28

Microeconomic analysis of the balanced scorecard: a case of Nokia Corporation

Radnor, Zoe, Laitinen, Erkki K.

Journal:

International Journal of Productivity and Performance Management

Year:

2005

Language:

english

File:

PDF, 244 KB

english, 2005

29

The role of management consultancy in implementing operations management in the public sector

Clegg, Jillian MacBryde and Prasant, Ben, Radnor, Zoe, O'Mahoney, Joe

Journal:

International Journal of Operations & Production Management

Year:

2013

Language:

english

File:

PDF, 242 KB

english, 2013

30

Fresh perspectives on customer experience

McColl-Kennedy, Janet R., Gustafsson, Anders, Jaakkola, Elina, Klaus, Phil, Radnor, Zoe Jane, Perks, Helen, Friman, Margareta

Journal:

Journal of Services Marketing

Year:

2015

Language:

english

File:

PDF, 181 KB

english, 2015

31

Theoretical perspectives in operations management: an analysis of the literature

Walker, Helen, Chicksand, Daniel, Radnor, Zoe, Watson, Glyn

Journal:

International Journal of Operations & Production Management

Year:

2015

Language:

english

File:

PDF, 335 KB

english, 2015

32

Resources that drive performance: an empirical investigation

Radnor, Zoe, Rocha Fernandes, Bruno H., Mills, John F., Tereza L. Fleury, Maria

Journal:

International Journal of Productivity and Performance Management

Year:

2005

Language:

english

File:

PDF, 301 KB

english, 2005

33

The adoption and success of profit‐sharing plans in strategic business units

Radnor, Zoe, Magnan, Michel, St‐Onge, Sylvie, Cormier, Denis

Journal:

International Journal of Productivity and Performance Management

Year:

2005

Language:

english

File:

PDF, 168 KB

english, 2005

34

Whither democratic accountability in education? An investigation into headteachers’ perspectives on accountability in the 1990s with reference to their relationships with their LEAs and governors

Radnor, Hilary A., Ball, Stephen J., Vincent, Carol

Journal:

Research Papers in Education

Year:

1997

Language:

english

File:

PDF, 1.22 MB

english, 1997

35

Instruments of value: using the analytic tools of public value theory in teaching and practice

de Jong, Jorrit, Douglas, Scott, Sicilia, Mariafrancesca, Radnor, Zoe, Noordegraaf, Mirko, Debus, Peter

Journal:

Public Management Review

Year:

2016

Language:

english

File:

PDF, 1.25 MB

english, 2016

36

Sustainable public service organisations: A Public Service-Dominant approach

Osborne, Stephen P., Radnor, Zoe, Kinder, Tony, Vidal, Isabel

Journal:

Society and Economy

Year:

2014

Language:

english

File:

PDF, 127 KB

english, 2014

37

Management Sciences and Policy Sciences

Journal:

Policy Sciences

Year:

1971

Language:

english

File:

PDF, 855 KB

english, 1971

38

Lean: A failed theory for public services?

Radnor, Zoe, Osborne, Stephen P.

Journal:

Public Management Review

Year:

2013

Language:

english

File:

PDF, 188 KB

english, 2013

39

Fourteen Things to Look for When Hiring New Staff in Interlibrary Loan/Document Delivery

Shrauger, Kristine Jo, Radnor, Mary, Santiago, Ariana

Journal:

Journal of Interlibrary Loan Document Delivery & Electronic Reserve

Year:

2012

Language:

english

File:

PDF, 88 KB

english, 2012

40

Muddled, massaging, manœuvring or manipulated?

Journal:

International Journal of Productivity and Performance Management

Year:

2008

Language:

english

File:

PDF, 136 KB

english, 2008

41

The role of actor associations in understanding the implementation of Lean thinking in healthcare

Papadopoulos, Thanos, Radnor, Zoe, Merali, Yasmin

Journal:

International Journal of Operations & Production Management

Year:

2011

Language:

english

File:

PDF, 134 KB

english, 2011

42

Top management support for management science

Radnor, Michael, Bean, Alden S

Journal:

Year:

1974

Language:

english

File:

PDF, 722 KB

english, 1974

43

Marketing research performance and strategy

Radnor, Zoe, Bednall, David H.B., Valos, Michael J.

Journal:

International Journal of Productivity and Performance Management

Year:

2005

Language:

english

File:

PDF, 221 KB

english, 2005

44

Into confusion: LEAs, accountability and democracy

Ball, Stephen J., Vincent, Carol, Radnor, Hilary

Journal:

Journal of Education Policy

Year:

1997

Language:

english

File:

PDF, 1.25 MB

english, 1997

45

Moderation in assessment: the case of MAP‐SW

Shaw, K.E., Radnor, H.

Journal:

Research Papers in Education

Year:

1993

Language:

english

File:

PDF, 1.49 MB

english, 1993

46

Ebook Resource Sharing Models: Borrow, Buy, or Rent

Radnor, Mary C., Shrauger, Kristine Jo

Journal:

Journal of Interlibrary Loan Document Delivery & Electronic Reserve

Year:

2012

Language:

english

File:

PDF, 91 KB

english, 2012

47

Success factors for implementation of the balanced scorecard in a NHS multi‐agency setting

Radnor, Zoe, Lovell, Bill

Journal:

International Journal of Health Care Quality Assurance

Year:

2003

Language:

english

File:

PDF, 324 KB

english, 2003

48

An empirical investigation of the metrics alignment process

Radnor, Zoe, Melnyk, Steven A., Calantone, Roger J., Luft, Joan, Stewart, Douglas M., Zsidisin, George A., Hanson, John, Burns, Laird

Journal:

International Journal of Productivity and Performance Management

Year:

2005

Language:

english

File:

PDF, 184 KB

english, 2005

49

Debate: The development of a new discipline— public service operations management

Radnor, Zoe, Bateman, Nicola

Journal:

Public Money & Management

Year:

2016

Language:

english

File:

PDF, 288 KB

english, 2016

50

Conceptual design of performance measurement and management systems using a structured engineering approach

Radnor, Zoe, Sousa, George W.L., Cesar Ribeiro Carpinetti, Luiz, Groesbeck, Richard L., Van Aken, Eileen

Journal:

International Journal of Productivity and Performance Management

Year:

2005

Language:

english

File:

PDF, 323 KB

english, 2005